SMS Terms & Conditions

These SMS Terms & Conditions (these “SMS Terms”) govern text-message communications between you and Red Zen Cloud, LLC (“RedZen,” “we,” “us,” or “our”). By opting into SMS from a web form or other medium, or by replying to a text message we send in response to your inquiry, you agree to receive SMS messages from Red Zen Cloud, LLC and you accept these SMS Terms.

1. Program Description

Red Zen Cloud sends SMS messages for customer care purposes only — we respond to individuals who have contacted us first. We do not send marketing, promotional, automated, or recurring messages. SMS is used solely as a conversational channel to reply to and assist people who have already reached out to us.

By texting Red Zen Cloud LLC at +13023024872, you agree to receive customer care messages from Red Zen Cloud LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://redzen.cloud/privacy to see our privacy policy and https://redzen.cloud/sms-terms for our Terms of Service.

2. Message Frequency

Message frequency varies and depends on your interactions with us.

3. Cost

Message and data rates may apply. These charges are billed by and payable to your mobile carrier; please check your mobile plan for details.

4. Opt-Out

You can opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent to you.

5. Help

For assistance, reply HELP to any message, contact us at support@redzen.cloud, or visit https://redzen.cloud.

6. Privacy

Your privacy matters to us. SMS opt-in consent and phone numbers collected for SMS messaging are not shared with third parties or affiliates for marketing or promotional purposes, and no mobile information is sold or transferred to third parties for their own marketing. For full details on how we collect, use, and protect your information, see our Privacy Policy.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Summary

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Red Zen Cloud, LLC. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://redzen.cloud/privacy. Message HELP for help. Reply STOP to any message to opt out.

9. Contact

Questions about these SMS Terms can be sent to:

• Email: support@redzen.cloud
• Web: https://redzen.cloud